Meal Plan Terms & Conditions

GENERAL POLICIES
All student meal plans, whether mandatory or voluntary, are tax free and subject to New York State tax laws.  Based on these tax codes, meal plans are non-transferable and non-refundable with few exceptions.

Nutrition resources and accommodations are available for students with food allergies, medical/psychological conditions or special dietary preferences. More information can be found at the UAlbany Dining website (https://ualbanydining.com/health/index.html).
Meal plans (including declining balance funds) may never be used to purchase food for anyone other than the plan owner; therefore you are required to present your UAlbany ID card for all meal plan transactions (2nd form of photo ID will be required for transactions over $25).  If your card is found in the possession of anyone else, it will be confiscated and destroyed. 
 
If you misplace, lose or believe your ID Card has been stolen, you must deactivate it as soon as possible. You are responsible for keeping your ID Card secure and you are liable for all activity on your ID Card until it is deactivated. Refunds are not provided for money or meals fraudulently spent on an ID Card. 

Meal plans are activated each semester when residence halls officially open for occupancy and end when halls officially close.  During times when the all-you-care-to-eat quad dining rooms are closed but the residence halls are open, all declining balance tenders can be used in retail locations, as available. 

The all-you-care-to-eat dining rooms are not open when the University is not in session, which includes Thanksgiving, intersession, winter and spring breaks. However, all declining balance tenders may be used at campus retail locations, as available.  Resident and retail dining hours of operation may change during University vacations, holidays, or in emergency situations.  All meal plan declining balance funds are forfeit at spring commencement each year and cannot be used over the summer. 

Please check the University Auxiliary Services at Albany (UAS) website for the most up-to-date information (www.albany.edu/uas)

MEAL PLAN REQUIREMENTS & CHANGES
A. Traditional Residence Hall Students
Students living in traditional residence halls (i.e., Alumni, Colonial, Dutch, Indian and State Quads) are required to have a meal plan. A designated meal plan is automatically assigned to students as follows: 
    FALL SEMESTER (or after an absence from housing, e.g., study abroad):
        • Freshmen living in traditional residence hall housing are automatically assigned the MyUnlimited Meal Plan #1, but can change to the MyUnlimited Meal Plan #2 during the first 10 days of the semester;
        • Non-freshmen living in traditional residence hall housing are automatically assigned the MyFlex Meal Plan #2, but can change to the MyUnlimited (#1 or #2), the MyFlex Meal Plan (#1-#5) during the first 10 days of the semester.

    SPRING SEMESTER
        • Freshmen living in traditional residence hall housing are automatically assigned the same MyUnlimited plan as the previous semester (including Kosher if selected), but can change to the other MyUnlimited plan during the first 10 days of the semester.
        • Non-freshmen living in traditional residence hall housing are automatically assigned the same plan as the previous semester (including Kosher), but can change to the MyUnlimited (#1 or #2), the MyFlex Meal Plan (#1-#5) during the first 10 days of the semester.

Traditional residence hall students may change their automatically assigned meal plan (as allowed per class year) through the 10th business day of the semester via their MyUAlbany account.  Meal plans cannot be changed after the 10th day of each semester unless a student is released from traditional residence hall housing or withdraws from the University. 

Traditional residence hall students are REQUIRED to be on a meal plan. Any student with a special diet or medical condition must seek accommodation from the campus dietitian.  In the unlikely event that UAlbany Dining cannot meet those dietary needs, a student in traditional residence hall housing must seek a release from traditional housing. 

If a student is officially released from traditional residence hall housing during the first 8 weeks of a semester, but has not withdrawn from the University, their meal plan will be automatically dropped unless they notify the ID Card Office that they want to maintain their plan.  If any Discount Dollars have been voluntarily added, the remaining balance of the added on Discount Dollars will be automatically converted to Munch Money which is not discounted but is tax free and non-refundable. 
 
A student may also elect to change to their meal plan when they are released from traditional residence hall housing but not withdrawing from the University by contacting the ID Card Office.  If any Discount Dollars have been voluntarily added, and the student changes to a plan that is ineligible for add on Discount Dollars, the remaining balance of the added on Discount Dollars will be automatically converted to Munch Money which is not discounted but is tax free and non-refundable. 

B. University Apartment and Commuter Students
University apartment and commuter students are not required to purchase a meal plan, but can add a meal plan of their choice.  Unlike traditional residence hall students, University apartment and commuter students must add a meal plan selection every semester; there is no automatic re-assignment for these students. 

University apartment and commuter students may add or change their meal plan through the 10th business day of the semester via their MyUAlbany account.   After the10th day of each semester, meal plans may be purchased in the ID Card Office.
If any Discount Dollars have been voluntarily added, and the student changes to a plan that is ineligible for add on Discount Dollars, the remaining balance of the added on Discount Dollars will be automatically converted to Munch Money which is not discounted but is tax free and non-refundable. 
 
Meal plans cannot be cancelled after the 10th day of each semester unless a student withdraws from the University.  Any student with a special diet or medical condition must seek accommodation from the campus dietitian.  In the unlikely event that UAlbany Dining cannot meet those dietary needs, a University apartment or commuter student must seek a special circumstances release from the meal plan.

MEAL PLAN REFUNDS
Under certain circumstances a student may receive a full or partial (pro-rated) refund for meal plan costs. Please see refund information below per housing status. 
A meal plan refund will not be granted if a student is released from the University due to disciplinary action or suspension regardless of the number of weeks into the semester.
Meal plans are subject to New York State tax laws, and therefore refunds may only be granted per the criteria detailed herein, and only through the first 8 weeks of the semester in which the plan was purchased. 

The meal plan refund calculation is based on a weekly proration, regardless of plan usage, effective the first day meal plans officially begin for the semester. Meal plan refunds are processed automatically by the Office of Student Accounts and are posted to the students’ MyUAlbany financial account. 
For information on Munch Money refunds click here.

A. Traditional Residence Hall Students
        • Regular Meal Plan Refund for Traditional Residence Hall Students (within 8 weeks)
Students residing in a traditional residence hall will receive a meal plan refund when they are officially released from their Residence Hall LicenseAND officially checked out of their room, through the 8th week of the semester. The meal plan refund calculation is based on the week in which the Department of Residential Life approves a student’s housing release applicationAND the student is officially checked out of their room, or the last week a student used their meal plan; whichever week is later. Discount Dollars and/or Munch Money that has been added voluntarily to a meal plan is not subject to proration.  When a student officially withdraws from the University, the meal plan, Discount Dollars and/or Munch Money will be removed from the ID Card automatically and forfeit.

            Please note that students officially leaving the University, must first complete a withdrawal form from the Office of Withdrawal and Readmission before filling out the housing release application.
            A student released from a traditional residence hall after the 8th week of the semester does not qualify for a meal plan refund unless the student is officially withdrawn from the University.
            If the student is officially released from the residence hall license, but has not officially withdrawn from the University and wishes to retain a meal plan, the student must visit the ID Card Office located in Campus Center B52 to reestablish the meal plan.
            If during the first 8 weeks of the semester, the Department of Residential Life reassigns a student from a residence hall to a University Apartment, the student will receive a meal plan refund based on the week in which the Department of Residential Life officially terminates the students’ access into the original residence hall AND the student officially checks out of the original room, or the last week the student used the meal plan; whichever week is later. A student reassigned from a residence hall to a University apartment after the 8th week of the semester does not qualify for a meal plan refund.

        • Special Circumstances Meal Plan Refund for Traditional Residence Hall Students (after 8 weeks)
Student that are officially released from housing under special circumstances (e.g., medical, study abroad, military) might be eligible to receive a meal plan refund after 8 weeks. These circumstances must be approved by Residential Life and communicated back to UAS for consideration. See www.ualbanydining.com for more information.

B. University Apartment Students
        • Regular Meal Plan Refund for University Apartment Students (within 8 weeks)
University Apartment students can cancel their meal plan during the first 10 business days of the semester. A meal plan refund will be applied based on the last week in which a student used the meal plan.
After the 10th business day, students residing in a University Apartment will receive a meal plan refund when they are officially withdrawn from the University, released from their Residence Hall LicenseAND officially checked out of their apartment, through the 8th week of the semester. The meal plan refund is based on the week in which the Department of Residential Life approves a student’s housing release application AND the student is officially checked out of the apartment or the last week in which a student used the meal plan; whichever week is later. Discount Dollars and/or Munch Money that has been added voluntarily to a meal plan is not subject to proration.  When a student officially withdraws from the University, the meal plan, Discount Dollars and/or Munch Money will be removed from the ID Card automatically and forfeit.

            Please note that students officially leaving the University, must first completed a withdrawal form from the Office of Withdrawal and Readmission before filling out the housing release application.

        • Special Circumstances Meal Plan Refund for University Apartment Students (after 8 weeks)
Students that are officially released from the University under special circumstances (e.g., medical, study abroad, military) might be eligible to receive a meal plan refund after 8 weeks. These circumstances must be approved by the University and communicated back to UAS for consideration. See www.ualbanydining.com for more information.

C. Commuter Students
        • Regular Meal Plan Refund for Commuter Students (within 8 weeks)
Commuter students can cancel their meal plan during the first 10 business days of the semester. A prorated meal plan refund will be applied based on the last week in which a student used their meal plan. Discount Dollars and/or Munch Money that has been added voluntarily to a meal plan is not subject to proration.  When a student officially withdraws from the University, the meal plan, Discount Dollars and/or Munch Money will be removed from the ID Card automatically and forfeit.
Students who officially withdraw from the University prior to the end of the 8th week of the semester qualify for a meal plan refund. The refund is based on the week in which a student officially withdrew as established by the Office of Withdrawal and Readmission or the last week a student used the meal plan; whichever week is later.
When a student officially withdraws from the University, the meal plan (and associated Discount Dollars) will be removed from the UAlbany ID Card automatically and any Discount Dollars remaining in the meal plan is fortified.
A commuter student who officially withdraws from the University after the 8th week of the semester does not qualify for a meal plan refund unless the student is officially released due to special circumstances as described below.

        • Special Circumstances Meal Plan Refund for Commuter Students (after 8 weeks)
A student that is officially released from the University under special circumstances (e.g., medical, study abroad, military) might be eligible to receive a meal plan refund after 8 weeks. These circumstances must be approved by the University and communicated back to UAS for consideration. See www.ualbanydining.com for more information.

If you have any further questions and/or you are unsatisfied with the results of the process outlined above, please contact the UAS Associate Executive Director of Operations at 518-442-7525.